Return Policy

Renaistre's Return Policy

At Renaistre, we are committed to providing you with the highest quality products and ensuring your complete satisfaction. If you encounter any defects in your purchase within 14 days of receiving your order, we are here to make things right.

How to Return a Defective Item

1. Identify the Defect: If you notice any defects in your handkerchiefs or bedsheets, please take a clear photo of the defect.
2. Contact Us: Email the photo along with your order number to [your customer service email].
3. Replacement Process: Once we receive your email, we will promptly send you a replacement item, no questions asked.

Out of Stock Items

If the specific design you purchased is out of stock, you can choose any similar item from our store that is of equal value.

Important Notes

• This return policy is only applicable for defects reported within 14 days of receiving your order.
• The replacement item will be shipped at no additional cost to you.
• If you have any questions or need further assistance, our customer service team is always here to help.

Thank you for choosing Renaistre. Your satisfaction is our priority.